OUR CLIENTS

At ROM, we believe that our clients’ success is our success. We make a point of building strong relationships with our clients, working closely with them every step of the way to ensure their dream turns into reality. Our experienced, excellent professionals are committed to providing the highest level of service throughout the entire process. We pride ourselves on our attention to detail, our commitment to quality and our dedication to delivering projects on time and on budget. Our goal is to exceed our clients' expectations and build long-term relationships based on trust, communication and mutual respect.

When you choose ROM, you choose people who care and are committed to your success.

We, the employees of ROM company, commit to you, our clients, to provide you with excellent service and to back the values that lead us. We believe that the success of our clients is our success.

Relationships and personal connection

We make a point of building strong relationships with our clients, working closely with them every step of the way to ensure their dream turns into reality. 

Our partners and colleagues are important to us. Through the connections and relationships built on trust that we have nurtured over decades of work, we succeed in working in synergy in order to ensure that the end results are successful projects.

Attentiveness and availability

We believe in truly listening to our customers and caring for their every need. We are committed to responding to every customer's request, examining it professionally and providing suitable solutions.

We undertake to measure the satisfaction of our customers through satisfaction surveys throughout the life of the project and to learn from each survey.

After the delivery of the project, we continue to provide professional support to our clients. Our testing department is available to our customers even after the project is delivered, to address any question that may arise, according on our SLA.

Transparency and reliability

We promote transparent processes for reviewing the progress of the projects, and provide up-to-date information to our clients, so that they can keep up to date about the life of the project at every stage.

Quality and professionalism

Our Quality department, which is involved from the beginning of the project to its delivery, performs quality controls and testing to ensure that every step in the construction process is carried out in the most exacting and accurate way.

We undertake to deliver quality projects, while maintaining the highest standards in the field of construction.

Our people

We are proud of our human capital, excellent professionals with extensive experience, thanks to whom we manage to accomplish quality projects and satisfied customers.

When you choose ROM, you choose people who care about you and are committed to your success.